{"id":1753,"date":"2025-12-12T16:50:02","date_gmt":"2025-12-12T14:50:02","guid":{"rendered":"https:\/\/petpassid.com\/?page_id=1753"},"modified":"2025-12-12T17:00:56","modified_gmt":"2025-12-12T15:00:56","slug":"warranty","status":"publish","type":"page","link":"https:\/\/petpassid.com\/ro\/warranty\/","title":{"rendered":"Garan\u021bie"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Garan\u021bie legal\u0103 (drepturi legale) vs. garan\u021bie comercial\u0103<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele Pet Pass ID sunt acoperite de <strong>garan\u021bie legal\u0103 (drepturi legale ale consumatorilor)<\/strong> aplicabile \u00een conformitate cu normele austriece\/UE privind protec\u021bia consumatorilor. Aceasta \u00eenseamn\u0103 c\u0103 produsul trebuie s\u0103 fie <strong>intact \u0219i func\u021bional \u00een momentul livr\u0103rii<\/strong> (predare\/sosire).<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Nu oferim <strong>nicio<\/strong> <strong>garan\u021bie comercial\u0103 (\u201cgaran\u021bie\u201d)<\/strong> suplimentar\u0103, cu excep\u021bia cazului \u00een care o pagin\u0103 specific\u0103 a produsului men\u021bioneaz\u0103 \u00een mod explicit altfel \u00een scris.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce acoper\u0103 garan\u021bia legal\u0103<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Garan\u021bia legal\u0103 acoper\u0103 <strong>defecte de fabrica\u021bie<\/strong> \u0219i <strong>defecte materiale<\/strong> care exist\u0103 <strong>la momentul livr\u0103rii<\/strong> \u0219i \u00eempiedic\u0103 produsul s\u0103 func\u021bioneze conform destina\u021biei sale \u00een condi\u021bii normale de utilizare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 eticheta dvs. ajunge <strong>deteriorat<\/strong> sau <strong>nu func\u021bioneaz\u0103<\/strong>, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi imediat pentru a putea rezolva problema c\u00e2t mai repede.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce nu este acoperit<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pet Pass ID este purtat de animale \u00een condi\u021bii reale de zi cu zi (alergare, joac\u0103, zg\u00e2riere, mestecare, tufi\u0219uri\/garduri, ap\u0103, noroi, impacturi). Din aceast\u0103 cauz\u0103, pot ap\u0103rea multe tipuri de deterior\u0103ri acolo unde este purtat. <strong>nu poate fi dovedit \u00een mod fiabil<\/strong> ce for\u021b\u0103 extern\u0103 exact\u0103 a cauzat problema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Din acest motiv, garan\u021bia legal\u0103 nu <strong>nu<\/strong> acoper\u0103 daunele sau defec\u021biunile cauzate de <strong>impact extern<\/strong>, <strong>uzur\u0103<\/strong>, sau <strong>utilizare necorespunz\u0103toare<\/strong>, inclusiv (list\u0103 neexhaustiv\u0103):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Deterior\u0103ri cauzate de mestecat\/mu\u0219cat<\/strong> (animalul dvs. de companie sau alt c\u00e2ine)<\/li>\n\n\n\n<li><strong>\u00cempiedicare<\/strong> pe tufi\u0219uri, garduri, crengi, lan\u021buri sau trageri bru\u0219te \u0219i puternice \u00een timpul jocului<\/li>\n\n\n\n<li><strong>Fisuri, rupturi, deform\u0103ri<\/strong> cauzate de impact, tragere sau for\u021b\u0103 mecanic\u0103<\/li>\n\n\n\n<li><strong>Zg\u00e2rieturi, abraziuni, deterior\u0103ri ale suprafe\u021bei<\/strong> \u0219i semne normale de uzur\u0103<\/li>\n\n\n\n<li><strong>Daune cauzate de o alt\u0103 etichet\u0103<\/strong>, \u00een special un <strong>metal<\/strong> lovirea\/frecarea etichetei<\/li>\n\n\n\n<li><strong>Deteriorare cauzat\u0103 de ap\u0103 \/ p\u0103trunderea umezelii<\/strong> dac\u0103 a fost precedat de <strong>deteriorare extern\u0103<\/strong> (fisuri, rupturi, zg\u00e2rieturi ad\u00e2nci, deform\u0103ri)<\/li>\n\n\n\n<li><strong>Ata\u0219ament incorect<\/strong> sau utiliza\u021bi cu <strong>gulerele\/accesoriile incompatibile<\/strong><\/li>\n\n\n\n<li><strong>Pierdere<\/strong> (eticheta cade, dispare, se rupe)<\/li>\n\n\n\n<li>Orice <strong>modificare<\/strong> sau <strong>utilizare necorespunz\u0103toare<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Recomand\u0103ri importante de utilizare (pentru a evita deteriorarea)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Versiune silicon cu glisare pentru guler<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru o durabilitate optim\u0103, recomand\u0103m utilizarea acestei versiuni numai cu coliere de p\u00e2n\u0103 la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>L\u0103\u021bimea maxim\u0103 a gulerului:<\/strong> 2,0 cm<\/li>\n\n\n\n<li><strong>Grosimea maxim\u0103 a gulerului:<\/strong> 0,5 cm<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> eticheta ar trebui <strong>nu fi sub tensiune constant\u0103<\/strong> pe guler. Dac\u0103 este for\u021bat\u0103 pe un guler prea larg sau prea gros, banda de silicon poate r\u0103m\u00e2ne \u00eentins\u0103 continuu. \u00cen timp, tensiunea excesiv\u0103 constant\u0103 poate duce la <strong>oboseala materialului<\/strong> \u0219i \u00een cele din urm\u0103 <strong>fisurare\/rupere<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acesta este un risc normal asociat utiliz\u0103rii animalelor de companie \u00een via\u021ba real\u0103 \u0219i poate fi evitat \u00een primul r\u00e2nd prin alegerea unui <strong>dimensiune guler compatibil\u0103<\/strong> \u0219i asigurarea pozi\u021biei etichetei <strong>f\u0103r\u0103 tensiune<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Versiune suspendat\u0103 (inel)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Noi facem <strong>nu<\/strong> recomand\u0103m purtarea etichetei Pet Pass ID chiar l\u00e2ng\u0103 o alt\u0103 etichet\u0103, \u00een special o etichet\u0103 <strong>metal<\/strong> Etichet\u0103. Contactul repetat \u0219i frecarea pot provoca zg\u00e2rieturi \u0219i deteriorarea suprafe\u021bei, ceea ce poate duce ulterior la probleme func\u021bionale sau la probleme legate de umiditate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se ia \u00een considerare deteriorarea cauzat\u0103 de contactul cu alte etichete. <strong>impact extern<\/strong> \u0219i nu este acoperit de garan\u021bia legal\u0103.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Unde se poate solicita asisten\u021b\u0103 \u00een garan\u021bie<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Dac\u0103 a\u021bi cump\u0103rat de la un distribuitor \/ magazin partener<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Noi facem <strong>nu<\/strong> ofer\u0103 \u201cgestionarea garan\u021biei interna\u021bionale\u201d pentru achizi\u021biile efectuate prin intermediul v\u00e2nz\u0103torilor ter\u021bi. Dac\u0103 a\u021bi achizi\u021bionat produsul de la un distribuitor sau partener, trebuie s\u0103 contacta\u021bi <strong>compania de la care a\u021bi cump\u0103rat<\/strong> \u0219i s\u0103 aranja\u021bi procesul de garan\u021bie cu ei \u00een conformitate cu termenii lor \u0219i regulile locale privind protec\u021bia consumatorilor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dac\u0103 a\u021bi cump\u0103rat direct de pe petpassid.com<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Putem gestiona cererile de garan\u021bie\/drepturi legale numai pentru produsele achizi\u021bionate. <strong>direct de la noi prin petpassid.com<\/strong>. Este posibil s\u0103 v\u0103 solicit\u0103m s\u0103 furniza\u021bi dovada achizi\u021biei (factur\u0103 sau confirmare de comand\u0103).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cum s\u0103 raporta\u021bi o problem\u0103 (procesare rapid\u0103)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru a ne ajuta s\u0103 v\u0103 rezolv\u0103m rapid solicitarea, v\u0103 rug\u0103m s\u0103 ne trimite\u021bi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Al t\u0103u <strong>num\u0103r de comand\u0103<\/strong> sau <strong>factur\u0103<\/strong><\/li>\n\n\n\n<li><strong>2\u20133 fotografii<\/strong> a etichetei (prim-plan + modul \u00een care este ata\u0219at\u0103 la guler)<\/li>\n\n\n\n<li>O scurt\u0103 descriere: c\u00e2nd a fost livrat, c\u00e2nd a ap\u0103rut problema \u0219i cum a fost utilizat (l\u0103\u021bimea\/grosimea gulerului pentru versiunea din silicon)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen anumite cazuri, este posibil s\u0103 v\u0103 solicit\u0103m s\u0103 <strong>trimite\u021bi eticheta \u00eenapoi<\/strong> c\u0103tre noi \u00een scopuri de inspec\u021bie \u0219i dezvoltare (pentru a ne ajuta s\u0103 \u00eembun\u0103t\u0103\u021bim versiunile viitoare).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00cenlocuire din bun\u0103voin\u021b\u0103 \u00een termen de 60 de zile (reducere 50%)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 a\u021bi cump\u0103rat eticheta direct de la <strong>petpassid.com<\/strong> \u0219i devine <strong>deteriorat sau inutilizabil \u00een termen de 60 de zile<\/strong> de livrare, oferim un <strong>reducere pentru \u00eenlocuirea fondului comercial<\/strong> chiar dac\u0103 cazul este <strong>nu<\/strong> acoperite de garan\u021bia legal\u0103 (de exemplu, deterior\u0103ri externe cauzate de stilul de via\u021b\u0103 al animalelor de companie).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Beneficiu:<\/strong> 50% reducere la pre\u021bul urm\u0103toarei etichete (o singur\u0103 dat\u0103, pentru achizi\u021bia aferent\u0103)<\/li>\n\n\n\n<li><strong>Cerin\u021b\u0103:<\/strong> dovada fotografic\u0103 a etichetei deteriorate<\/li>\n\n\n\n<li><strong>Solicitare posibil\u0103:<\/strong> \u00een unele cazuri, este posibil s\u0103 v\u0103 solicit\u0103m s\u0103 returna\u021bi eticheta deteriorat\u0103 pentru analiz\u0103 \u0219i \u00eembun\u0103t\u0103\u021birea produsului<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aceast\u0103 reducere de bun\u0103voin\u021b\u0103 de 60 de zile este o ofert\u0103 voluntar\u0103 de asisten\u021b\u0103 pentru clien\u021bi \u0219i nu <strong>nu<\/strong> limita sau \u00eenlocui drepturile legale ale consumatorilor.<\/p>","protected":false},"excerpt":{"rendered":"<p>Legal Warranty (Statutory Rights) vs. Commercial Warranty Pet Pass ID products are covered by the legal warranty (statutory consumer rights) applicable under Austrian\/EU consumer rules. This means the product must be intact and functional at the moment of delivery (handover\/arrival). We do not provide an additional commercial warranty (\u201cguarantee\u201d) unless a specific product page explicitly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":165,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1753","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Warranty - Pet Pass ID<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/petpassid.com\/ro\/warranty\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty\" \/>\n<meta property=\"og:description\" content=\"Legal Warranty (Statutory Rights) vs. Commercial Warranty Pet Pass ID products are covered by the legal warranty (statutory consumer rights) applicable under Austrian\/EU consumer rules. This means the product must be intact and functional at the moment of delivery (handover\/arrival). We do not provide an additional commercial warranty (\u201cguarantee\u201d) unless a specific product page explicitly [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/petpassid.com\/ro\/warranty\/\" \/>\n<meta property=\"og:site_name\" content=\"Pet Pass ID\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/petpassid\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-12T15:00:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/petpassid.com\/wp-content\/uploads\/2022\/06\/Pet-Pass-ID-Dog-and-Cat-smart-nfc-tag.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/\",\"url\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/\",\"name\":\"Warranty - Pet Pass ID\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/petpassid.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/petpassid.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Pet-Pass-ID-Dog-and-Cat-smart-nfc-tag.png\",\"datePublished\":\"2025-12-12T14:50:02+00:00\",\"dateModified\":\"2025-12-12T15:00:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/petpassid.com\\\/warranty\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ro-RO\",\"@id\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/#primaryimage\",\"url\":\"https:\\\/\\\/petpassid.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Pet-Pass-ID-Dog-and-Cat-smart-nfc-tag.png\",\"contentUrl\":\"https:\\\/\\\/petpassid.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Pet-Pass-ID-Dog-and-Cat-smart-nfc-tag.png\",\"width\":800,\"height\":800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/petpassid.com\\\/warranty\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/petpassid.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Warranty\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/petpassid.com\\\/#website\",\"url\":\"https:\\\/\\\/petpassid.com\\\/\",\"name\":\"Pet Pass ID\",\"description\":\"Smart tag for your dog and cat\",\"publisher\":{\"@id\":\"https:\\\/\\\/petpassid.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/petpassid.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ro-RO\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/petpassid.com\\\/#organization\",\"name\":\"Clickme Kft.\",\"url\":\"https:\\\/\\\/petpassid.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ro-RO\",\"@id\":\"https:\\\/\\\/petpassid.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/petpassid.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Pet-Pass-ID-Dog-and-Cat-smart-nfc-tag-owner-info.png\",\"contentUrl\":\"https:\\\/\\\/petpassid.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Pet-Pass-ID-Dog-and-Cat-smart-nfc-tag-owner-info.png\",\"width\":200,\"height\":200,\"caption\":\"Clickme Kft.\"},\"image\":{\"@id\":\"https:\\\/\\\/petpassid.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/petpassid\",\"https:\\\/\\\/www.instagram.com\\\/petpassid\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@petpassid\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Warranty - Pet Pass ID","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/petpassid.com\/ro\/warranty\/","og_locale":"ro_RO","og_type":"article","og_title":"Warranty","og_description":"Legal Warranty (Statutory Rights) vs. Commercial Warranty Pet Pass ID products are covered by the legal warranty (statutory consumer rights) applicable under Austrian\/EU consumer rules. 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